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THINGS TO KNOW

1. SHIPPING COSTS

Shipping costs are regardless to the quantity ordered. Costs are charged according to region. We don’t ship outside of Europe yet. Sorry about that! So if you are ever in Amsterdam please pop by our store 

The Netherlands: €6,95

Europe 1: €13,00
Austria, Belarus, Belgium, Corsica, Denmark, France, Germany, Italy, Luxembourg, Monaco, Spain, Sweden, United Kingdom

Europe 2: €18,50
Åland Islands Albania, Andorra, Azerbeidjan, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Farao Islands, Finland, Gibraltar, Greece, Hungary, Iceland, Ireland, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Macedonia, Malta, Man, Moldavia, Montenegro, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Switzerland, Turkey, Ukraine, Vatican City,

Europe 3: €24,30
Georgia, Jan Mayen, Kazachstan, Rusia

 

2. PAYMENT

You can purchase your order in any of the following ways:
Ideal, Visa, Visa Delta, Visa Electron, MasterCard, American Express, Maestro, PayPal, Sofort Banking and Bancontact.

 

3. DELIVERY TIMES

Once the payment is received, the order will be shipped as soon as possible, you will receive a confirmation e-mail. We ship all packages with Post NL, most likely delivered within 2 – 7  working days. In some cases the post can take longer to deliver. You will receive a tracking number, so you can track your package at all times.

 

4. RETURNS

All products purchased at the BPD webstore can be returned or exchanged within 14 days, under the condition that the product is unused, undamaged and returned in the original packaging. Also the original labels should still be attached. Shipping costs and risks are for your own account. If you want to return your product please follow the following procedure:

Send an e-mail to info@bpd.nu with your order number. Return the product in its original condition to:

By Popular Demand
Raadhuisstraat 2
1012 TJ 
Amsterdam 
The Netherlands

Products that are damaged cannot be exchanged or refunded. Once the item is returned in good condition we will refund the amount to your bank account or credit card. The return shipment will be on your own account. When an item will be send back to be exchanged for another item, we will send the exchanged item to you free of charge.

 

5. COMPLAINTS

We hope that you are always a very happy shopper at BPD. But in the case that something is wrong with your purchased product or you have complaints about the given service, please get in touch with us! Send a mail to info@bpd.nu with your: name, phone number and complaint. We will do our best to solve the problem as soon as possible. And turn that frown upside down.

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