By using and/or placing an order, you agree to be bound by the terms and conditions set out herein (the ”Terms”). Please make sure you have read and understood the Terms before placing your order.

Only persons 18 years or older, who are not under guardianship, with a residential address can place an order. We do not ship to countries outside of Europe.

The inclusion of any products or services on at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.

We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be those on at the time you place your order.



The prices displayed at include the statutory Value Added Tax but do not include a delivery charge. If the VAT rate applicable on the date of the order is changed after the order has been made, the change will be reflected in the price of items without you being notified.

The delivery charge for each order will be the same, regardless of the size or weight of your order. The cost for each delivery method is clearly indicated during the check-out process and can be found here. If we are unable to deliver your order in full and have to make more than one delivery, there will not be an additional charge for any subsequent deliveries.



The ordering options available to you are via See contact information here. Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation.

If for any reason we are unable to fulfil your order, we will let you know at the earliest opportunity. If we have already received payment for the order, we will attempt to refund the applicable amount using the same method used to make the payment. If, for any reason, alternative arrangements are necessary, a BPD representative will contact you to settle the refund.



BPD exercises the utmost diligence in accepting and processing orders and will endeavour to deliver your order to a residential address, post office or pick-up point location. Please note that we only ship to home or office addresses and not to P.O. box addresses.

Unfortunately we are unable to deliver outside of Europe.

BPD endeavours to dispatch orders in the fastest possible time and in the order in which they are placed. We aim to deliver within 2 to 7 working days following confirmation of an order, unless otherwise agreed and in accordance with your selected delivery option. Though we aim to deliver within the communicated time frame, delivery may take longer due to unexpected events. In the unlikely event the delivery time exceeds 30 days, you may cancel your order.

Before you place your order, you will be informed of the expected delivery details. Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation with your expected delivery details.

If your order does not arrive by the scheduled date, please contact BPD Customer Service. 



You may cancel or return your order from the date you place the order until 14 days after receipt of the ordered items. If you have been charged for the items, you will receive a refund which will exclude standard delivery costs unless the item was received damaged or broken. Then the delivery costs wil also be included in the refund. Should you choose to keep certain items and only partially cancel your order, the delivery cost will not be refunded. If you wish to cancel or return your order, please provide us with notice via email to

In each case within the 14 day period set forth in section 5.1 above. You then have an additional 14 day period to return the items to us as set out in section 6 (Returns) below. We will provide a refund attempting to use the same method used to make the payment (or, if the items have not yet been paid for, reflect the return of the items in your account balance) as soon as possible and at the latest within 14 days of receiving your notice of cancellation, provided we have received the items or evidence of you having sent back the items. Another payment method may be used for the refund, provided that you consent to such change; in any case this will not generate any additional charges.

If the item you have received is defective, please notify BPD promptly and return the item in accordance with section 6 (Returns) below. BPD will, for any products deemed defective, provide a full refund. The provisions set forth herein do not limit any applicable statutory rights.



BPD guarantees a full refund or if you prefer, to replace any returned items in accordance with section 5 (Withdrawal of Order), provided that all items are returned in the same condition they were in upon your receipt. This means the items should not have been damaged, soiled, washed, altered or worn (other than to try the item on) and that any labels or tags should be intact.

For faulty items BPD will make a full refund including shipping costs. If the item is has not been received damaged then the shipping costs are on your own account. We will refund the amount to you as soon as possible and at the latest within 14 days of receiving your notice of cancellation, provided we have received the items or evidence of you having sent back the items.

Please hand the parcel in at your collection point. You are liable for damage to the garments until we receive them at our warehouse, so in case of a dispute, we recommend that you keep the collection point receipt as proof of postage.



You can pay for your goods in various ways as set out below.

Ideal, Visa, Visa Delta, Visa Electron, MasterCard, American Express, Maestro, PayPal, SofortBanking and Bancontact

Please note that we are unable to accept gift cards and merchandise cards as forms of payments via
Please note that we do not accept cash or cheques.



Nothing in these Terms shall exclude or limit BPD’s liability with regard to any matter for which it would be unlawful for us to limit or exclude our liability.

BPD accepts liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraudulent misrepresentation by us or our employees or agents. If we breach these Terms, we shall only be liable for losses which are a reasonably foreseeable consequence of such breach.

BPD is not responsible for indirect losses which are a side effect of the main loss or damage, for example loss of profits or loss of opportunity; or for failure to deliver the goods or to meet any of our other obligations under these Terms where such failure is due to an event that is beyond our reasonable control, which includes but is not limited to fire, flood, storm, riot, civil disturbance, war, nuclear accident and terrorist activity.

Our maximum liability to you for any loss or damage arising in connection with your order on shall be limited to the total price of your order.



We make all reasonable efforts to accurately display the attributes of our products, including composition, colours and a detailed description. The colour you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colours.



If there are defects in the goods you have purchased, BPD abides by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by returning the goods to us without delay.



If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply.



All intellectual property rights, such as trademarks and copyrights at remain with By Popular Demand and its subsidiaries or licensors. Any use of or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of BPD.



By Popular Demands is part of Artika B.V. and has its registered office in Amsterdam.
By Popular Demand
Raadhuisstraat 2
1012 TJ, Amsterdam
Phone: 0031 (0)20 6245 231
KVK: 3433 8682
BTW Artika B.V.: 8207 4677 0B01

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